GoGoTrip and United Bridge Travel Privacy Policy (GDPR),update : 20 May, 2018

GoGotrip is Operated by United Bridge Europe B.V. (Trade name: United Bridge Travel, Netherlands Kvk Number : 66234786,short as “GoGoTrip”, “UBT” “we”, “our”, or “us”) respects your privacy and is committed to complying with this Privacy Policy, which describes how us, as a travel and business travel management company, collects and uses the personal data you provide to us. This Privacy Policy describes what personal data we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have regarding our use of your personal data. We also describe the measures we take to protect the security of your personal data and how to contact us.

This Privacy Policy applies to GoGotrip’s leisure travel, United Bridge Travel’s business travel management , consulting ,and meetings ,events, etc, provided to you, including via GoGoTrip and United Bridge Travel websites and applications that display or link to this Privacy Policy (hereinafter collectively, the “Services”). Once you leave such websites and applications for others, the privacy policies of the other websites or applications shall apply.

We encourage you to read this Privacy Policy carefully and in its entirety, as it relates to your rights regarding the processing of your personal data. As a user of our Services, you understand and agree that we collect, use, and disclose your personal data in accordance with this Privacy Policy.

Our privacy practices complies with Netherlands applicable laws in the jurisdictions in which it operates, including the Regulation (EU) 2016/679 General Data Protection Regulation (GDPR) by May 25, 2018 in its handling of personal data of persons in the European Economic Area. It is in our legitimate business interests to provide you with the Services which use the personal data provided to us for the purposes described herein. Your agreement to the terms of this Privacy Policy is not intended to and does not constitute a “consent” to such terms for purposes of the GDPR.

What personal data does GoGoTrip & UBT collect?

In the course of providing its Services, GoGoTrip & UBT collects, uses, and discloses personal data. Personal data is any information that can be used to identify you or that we can link to you. You, as traveler, meeting attendee, or user of the Services, may be asked to provide certain personal data when you use our Services, such as:

Travel documentation , names , age, nationality , passport /visa number ,date of birth, gender ,etc,

Contact information (work and home/mobile phone, email, address);

Payment data, bank account information and credit card

Traveler/attendee arranger and emergency contact names and information;

Traveler/attendee preferences and trip/meeting details (e.g. routings, seat preferences, frequent flyer data, meal preferences, hotel/rail/car/coach and other ground transportation membership data and preferences, special accommodation requests, other personal data supplied by you via your profiles, surveys, or other requests);

Logins, user IDs, employee IDs, passwords, IP addresses, and browsing information.

If you submit any personal data relating to other people in connection with the Services (e.g. if you make a reservation for another individual), you represent that you have the authority to do so and we will collect, use, and disclose such personal data in accordance with this Privacy Policy.

How does GoGoTrip & UBT collect personal data?

GoGoTrip & UBT collects personal data:

Directly from you when you access various parts of our Services, including when you communicate with us via email ,telephone or other channels;

From other sources, for instance the company which you are an employee of or are otherwise traveling or attending a meeting on behalf of (“Company”), including such Company’s third parties who may send us your personal data on your or your Company’s behalf; and From the network of websites and applications accessible through or utilized by our Services and our company, including third party suppliers (e.g. airlines, hotels, coach company, rail company payment card providers) and our GoGoTrip & UBT related companies, affiliates, subsidiaries, joint ventures, partners, subcontractors, and agents. This includes personal data we collect automatically through our websites and applications, for instance by using cookies and similar technologies.

How does GoGoTrip & UBT use personal data?

GoGoTrip & UBT collects and uses your personal data for specified, explicit, and legitimate purposes as described in this Privacy Policy and does not process your personal data further in a manner that is incompatible with those purposes.

GoGoTrip & UBT uses personal data to:

Provide its Services and fulfill its obligations to you , your company and travelers/attendees ( travel reservations , flight , train , hotel , coach ,and complete and administer travel/meeting reservations, assist in managing the travel/meeting, etc).

Communicate with you, for instance by email, post, and phone or via our websites or applications and to provide you with customer service.

Understand how our websites and applications are used and provide a customized experience as you use our Services, such as by providing interactive or personalized elements on our Services and providing you with content based on your interests .

We may end you newsletters, marketing emails, and other information or materials that may interest you, as well as showing personalized advertisements.

Generate pseudonymized or aggregated profiles and use such data for reporting and analytic purposes. Carry out our obligations and enforce your, our, or other’s rights as we believe reasonably necessary (e.g. billing and collection, fraud prevention, comply with legal obligations, and respond to legal proceedings or requests from legal authorities and law enforcement or other third parties).

Who do GoGoTrip & UBT disclose personal data to and why?

Personal data collected is shared with or disclosed to:

GoGoTrip & UBT and its related companies, affiliates, subsidiaries, partners, subcontractors, and agents as necessary to fulfill and support the Services, including emergency bookings and assistance, ticket issuance, responding to requests, and assessing or offering promotions.

Companies GoGoTrip & UBT uses to support its business who provide ancillary services (e.g. fulfillment, surveys, storage, statistical analysis, technology, development, credit checks (as applicable)).

Your Company for reporting, auditing, tracking and other purposes as necessary with your Company, including those of its personnel they request we send or make personal data available to.

Third party service providers to complete travel and attendee arrangements and reservations and fulfill the Services (e.g. Global Distribution Systems (GDSs); airlines, trains, rental car and other ground transportation companies, hotels, cruise lines, destination management companies, and other related travel suppliers for booking/ticketing purposes; industry reporting authorities; equipment and technology vendors, including, without limitation, online booking tool providers, meeting registration software providers (including onsite and mobile event management solution providers), and audio visual companies; visa and passport providers; credit card companies and payment collection and processing companies).

Other third parties as we believe is reasonably necessary in accordance with applicable laws, including laws outside your country of residence to: (i) satisfy laws, regulations, or governmental or legal requests and processes; (ii) identify, contact, or bring legal action against someone who may be violating our terms of use or policies or otherwise enforce our terms and policies; (iii) operate the Services properly; or (iv) protect GoGoTrip & UBT and those it serves, including pursuing available remedies or to limit damages that may be sustained (e.g. exchanging information with other companies and organizations for the purposes of fraud protection and risk reduction).

Data consolidation companies may also be used by GoGoTrip & UBT or your Company for the purpose of creating reports and related statistics for benchmarking or other related purposes, including, without limitation, utilizing cumulative statistical data, which may incorporate data acquired from your Company for ordinary business purposes customary in our industry and the Services we provide, but without identifying, directly or indirectly, you or your Company.

Do GoGoTrip & UBT disclose personal data across borders?

When sharing with or disclosing personal data to other parties, including to our related companies, affiliates, subsidiaries,, partners, subcontractors, and agents who provide Services and maintain facilities, your personal data may be transferred to other countries (most in EU) with data protection laws providing a lower standard of protection for your personal data than your country.

We will transfer your personal data in compliance with applicable data protection laws, including having adequate mechanisms in place to protect your personal data when it is transferred internationally (e.g. data protection agreements). If you have questions or wish to obtain more information about the international transfer of your personal data or the implemented safeguards, please contact us as provided in this Privacy Policy.

How does GoGoTrip & UBT store and protect personal data?

Typically, GoGoTrip & UBT stores personal data on its servers and with third party storage providers. GoGoTrip & UBT uses appropriate technical and organizational security measures to protect the personal data GoGoTrip & UBT holds on its network and systems from unauthorized access, disclosure, destruction, and alteration. We conduct periodic reviews of our data collection, storage, processing, and security measures to verify we are only collecting, storing, and processing personal data that is required for our Services and to fulfill our contractual obligations. While we make every effort to protect the integrity and security of our network and systems, we cannot guarantee, ensure, or warrant that our security measures will prevent illegal or unauthorized activity related to your personal data. When using our Services, you should be aware that no data transmission over the Internet can be guaranteed as totally secure. Although we strive to protect your personal data, we do not warrant the security of any data and information that you transmit to us over the Internet and you do so at your own risk.

In order to protect your personal data, we kindly ask you to not send us credit card information to us via email. We also encourage you to keep your password confidential and not disclose it to any other person. If you are sharing a computer with anyone you should log out before leaving a site or service to protect access to your password and personal data from subsequent users. Please alert us immediately if you believe your password or any of your personal data has been misused. Please note, we will never ask you to disclose your password or credit card information in an unsolicited phone call or email.

How long does GoGoTrip & UBT keep my personal data?

GoGoTrip & UBT retains personal data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When determining how long to retain personal data, we take into account the necessity of the personal data for the provision of our Services, applicable laws and regulations, including data protection laws, and our legal obligations. We may retain records to investigate or defend against potential legal claims. When retention of the personal data is no longer necessary, the data will be deleted or aggregated for analytic purposes. Or You may withdraw consent at any time by sending an email to info@unitedbridge.nl or info@gogotrip.com. What about GoGoTrip & UBT applications?

GoGoTrip & UBT makes available its online applications (mobile and web based), it may also download from various application marketplaces. GoGoTrip & UBT collects usage information for us to improve the application and to deliver a better and more personalized experience. GoGoTrip & UBT may follow information on your use of our applications (e.g. anonymized statistics on the daily number of visitors, the daily requests for specific usage elements, the countries from which applications and Services are accessed). We use these statistics exclusively for measuring activities and for improvement or adaptation of Services for your benefit. We may also use Google Analytics or other analytics tools and methods to develop anonymized user statistics. GoGoTrip & UBT uses such statistics for the analysis of activities, the improvement of Services, and for communicating findings and product improvements our service .Such statistics do not contain personal data and cannot be used for the collection of personal data. In accordance with the applications’ terms of use, certain information about you (which may include your email address, itinerary data, and other information you provide voluntarily) may be shared with third parties as stated in this Privacy Policy. What about links to third party websites and services?

Our Services may in future contain links to third party websites. Some of these websites may allow you to purchase products and services, register to receive materials, or receive new product and service updates. In many cases, you may be asked to provide contact information such as your name, address, email address, phone number, and credit/debit card information. If you use these third party websites and/or provide your personal data and information, the privacy policy and terms of service on those websites are applicable. We encourage you to carefully read such policies on third party websites before submitting your personal data. GoGoTrip & UBT is not responsible for and expressly disclaims any and all liability related to the actions of such third party websites, their privacy policies, or the terms and content of such websites.

How does GoGoTrip & UBT handle “do not track” requests and use “Cookies” and other similar technologies? We do not currently commit to responding to browsers “do not track” signals with respect to our websites and applications. We process your personal data through our websites and applications in accordance with this Privacy Policy, irrespective of your tracking settings.

We may automatically collect information using “cookies”. You may choose to refuse cookies in your browser (please refer to the “Cookies” link below), however, that may limit your ability to receive some or all of our Services, and/or some features may not be available to you or may not function properly as a result. Does GoGoTrip & UBT collect personal data of children?

GoGoTrip & UBT does not knowingly collect personal data from children. Individuals under 18 years of age should not use our Services to submit any personal data about themselves.

What are my rights with respect to my personal data?

You may choose what personal data (if any) you wish to provide to us. However, if you choose not to provide certain details, your experience with some or all of our Services may be affected.

To the extent required by applicable law, you have the right to access your personal data and confirm the processing of your personal data. Also, where applicable, you have the right to rectify inaccuracies or errors, erase, restrict the processing, object to processing, and withdraw consent to processing of your personal data, and where applicable, the right to data portability of your personal data. GoGoTrip & UBT will handle such requests in the time specified by applicable law and where permitted by applicable law, Please send email to info@unitedbridge.nl or info@gogotrip.com.

In some jurisdictions, in addition to you agreeing to this Privacy Policy, data privacy or protection laws may require us to obtain a separate express consent for processing of your personal data. Your consent may also be implied in some circumstances, as permitted by applicable law, such as when communications are required to fulfill your requests.

How can I exercise my rights or make complaints?

If you have any questions about this Privacy Policy or wish to exercise any of your rights as described in this Privacy Policy, please contact us as follows.

United Bridge Travel

Attn: United Bridge Travel

City/ Post Code 3062 CE Rotterdam, The Netherlands

Email: info@unitedbridge.nl

Tel: + 31 10 8443086

GoGoTrip & UBT will respond to your requests to the email address or phone number that you have registered with us or we otherwise have on file for you or any other suitable method. Depending on your request, we may review the request with you and/or your Company to assist in resolving and responding to the request.

We are committed to working with you to obtain a fair resolution of any complaint or concern you may have about our use of your personal data.

How are changes to this Privacy Policy handled?

GoGoTrip & UBT reserves the right to revise, amend, or modify this Privacy Policy at any time and in any manner. When we post changes to this Privacy Policy, we will update the “last updated” date at the top of this Privacy Policy and we encourage you to regularly check this Privacy Policy for changes.

European Union Privacy Notice (GDPR)

This Privacy Notice applies to our processing of personal data of EU residents that is covered by the EU General Data Protection Regulation (GDPR) and is a supplement to our Privacy Policy.

Who We Are GoGotrip is Operated by United Bridge Europe B.V. is a travel services provider, tour operator , locate in Rotterdam ,the Netherlands. Netherlands Kvk Number : 66234786. United Bridge Europe Bv is the controller of your personal data that collected.

Personal Data

Personal Data is a legal term that describes any information that identifies a particular person and has special meaning under European Union law.

For purposes of the EU's General Data Protection Regulation (GDPR) personal data is any information that can identify you, either directly or indirectly, such as a name, an identification number, your IP address, data about your location, or information about your physical, physiological, genetic, mental, economic, cultural or social identity.

We are providing you this notice because we have collected some of your personal data from you. We collect your data for a variety of reasons, depending on whether you are an employee, a customer, an agent, etc. What is the Legal Basis and Purpose for Holding Your Personal Information?

If you are a customer, an employee, or a job applicant, the personal information we hold, and use is necessary for the performance of the services contract to which you are a party.

If you are a prospective customer, the personal information we collect, and use is necessary for our legitimate interest in providing you with information about the services we offer, and about which you have expressed an interest or that we believe will be of benefit to you.

In some cases, our legal basis for collecting your personal data is because you have expressly consented to our collection and use of your personal information.

How Long Do We Keep Your Personal Data?

If you are a customer, applicant for employment, vendor or agent, we will keep your personal data on an ongoing basis for so long as we have a legitimate interest to inform you of our services, or until our contractual relationship has terminated, as the case may be. We are required to retain certain information in accordance with the law. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices.

Your Rights as a Data Subject

You have important rights that you may exercise to protect your personal data. You may access those rights at any time by contacting us at info@unitedbridge.nl

You have the following rights concerning your personal data that we hold and process that you can exercise at any time:

Right of access – you have the right to request a copy of the information that we hold about you.

Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.

Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.

Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.

Right of portability – you have the right to have the data we hold about you transferred to another organisation.

Right to object – you have the right to object to certain types of processing such as direct marketing. Right to judicial review: if we refuses your request under rights of access, we will provide you with a reason as to why. You have the right to complain as outlined in the process below.

Please note: we will not be able to delete information that is required to maintain our business purpose or that is required to facilitate your contract with us. All the above requests will be forwarded on to other parties holding and processing your data where appropriate.

What forms of ID will I need to provide to access this?

We accepts the following forms of ID and validation when information on your personal data is requested: You will need to send an email from the email address account associated with your personal data as stored on our systems.

Under what Circumstances will GoGoTrip & UBT Contact me?

Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. Moreover, the information you provide will be subject to rigorous measures and procedures to minimize the risk of unauthorized access or disclosure.

Consent

For certain types of personal data, we have asked for your consent to use the data for certain described purposes at the time you provided it. You may withdraw your consent at any time. When you give us your consent, you are giving us permission to process your personal data specifically for the purpose identified in the consent request. Where we ask you for additional personal data, we will obtain your consent to our proposed use of that data where required, and always tell you why and how the information will be used.

You may withdraw consent at any time by sending an email to info@unitedbridge.nl

Sharing with Third Parties

We may pass your personal data on to third-party service providers contracted by GoGotrip & UBT to perform certain services for us, or to collaborate directly with you.

Any third parties ( flights, trains, hotel, etc )that we may share your data with are obliged to keep your details securely, and to use them only for the purposes and to complete the tasks identified within the GoGoTrip & UBT Contractor contract. When they no longer need your data to fulfil this service, they will dispose of the details in line with our procedures. If we wish to pass your personal data onto any additional third parties, we will only do so once we have obtained your consent, unless we are legally required to do otherwise.

International Transfer of Personal Data

GoGotrip & UBT may transfer your personal information within GoGotrip & UBT and/or to other third parties, such as our third-party service providers. Your personal information may be transferred to, stored, and processed in a country other than the one in which it was collected. When we do so, we transfer the information in compliance with applicable data protection laws. In particular, we have implemented safeguards in the form of standard data protection clauses adopted by the European Commission. The safeguards ensure compliance with the data protection requirements of the GDPR as well as your rights appropriate to the processing of your personal data. You can contacting us at info@unitedbridge.nl and info@gogotrip.com

Safeguarding Personal Data

Please refer to the "Safeguarding Personal Information" section above for information about our data security measures.

Who Do I Contact to Lodge a Complaint About How My Personal Data Is Being Handled?

If you wish to raise a complaint on how we handle your personal data, you can contact our Privacy Officer as follows:

By Email: info@unitedbridge.nl

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